One of our documented projects shows why the scope cannot always be determined from the initial symptoms. The homeowner called us with an active septic backup. Once we inspected the system, we found that the drainfield was no longer accepting effluent and that the system was operating on only one branch of what had originally been a three-branch drainfield.
The septic tank had also been relocated at some point and connected only to the remaining branch. Instead of replacing one component, the project ultimately required a full-system replacement. We provided interim pumping while the new system was being designed, then installed new tanks and a new drainfield with improved access for future maintenance.
This is why the difference between a $6,000–$14,000 tank replacement and a $20,000-plus complete system cannot be determined from a backup alone. The inspection, site conditions, existing layout, and approved design determine how much of the system actually needs to be replaced.
Read the full project.