Troubleshooting of a two-compartment septic tank

Overview
When a homeowner experiences a septic failure, the immediate concern is simple: Can I keep living in my house? But the right solution goes far beyond fixing what’s broken. This project reflects our commitment to guiding clients from urgent, stressful failures to stable, future-ready systems—while being supported every step of the way.

This homeowner reached out with an active septic backup. What began as a service call evolved into a full-system replacement, with our team providing both short-term relief and a long-term plan shaped by our experience as maintenance and monitoring professionals. Every improvement was made with the next ten years in mind—not just the next inspection.

Observations
Upon arrival, we found that the drainfield was no longer accepting effluent. Further inspection revealed that the current system was operating on only one branch of what had originally been a three-branch drainfield. At some point, the septic tank had been relocated and tied into just the final branch, significantly reducing the total drainfield area and ultimately leading to failure.

Work Completed
Rather than leaving the homeowner in limbo while permits and designs were finalized, we provided complimentary interim pumpings and guidance on restricted water use so they could remain comfortably in their home. Meanwhile, we worked with the designer to develop a system that accounted for historical changes and ensured appropriate drainfield sizing.

When installation began, we included several enhancements based on known failure points and long-term service experience:
• Plastic tanks were installed and anchored to prevent shifting due to high water tables.
• Protective mesh was placed beneath the new drainfield to prevent rodent intrusion into the drainfield cavity.
• Monitoring ports and cleanouts were added in key locations to make future maintenance more efficient.
• Camera/scope-friendly fittings were installed to streamline future troubleshooting and inspections.

These improvements weren’t just technical upgrades—they were field-informed decisions from a team that not only installs systems, but services them. Our approach is guided by what will make the system easier to care for and more reliable for the homeowner and any future technician down the line.

Concluding Recommendations and Suggestions
The homeowner now has a reliable system in place, designed for longevity and ease of care. We recommend routine maintenance and inspections to keep the system operating at peak performance and protect the investment for years to come.
19.03.2025