The first five months after launch, the phone was quiet. With no track record, industry designers steered clients toward established contractors, and Denis, Edward, and Pavel took any excavation work they could find, stump removal, site grading, trenching, while waiting for the septic jobs to come. The first one arrived in August 2017 in Granite Falls. A homeowner gave the young crew a chance to install a septic system for a new house, and the crew buried the tank too deep, using the wrong elevation reference point. The inspector arrived and made clear, without much ceremony, that the work showed exactly what a first project looks like. The system had to come out and go back in correctly. That job cost more to complete than it earned, and it taught the team more than a year of classroom training would have.