One of our documented projects started with an active septic backup. Once we opened up the system, we found that the drainfield was no longer accepting effluent. The original drainfield had three branches, but changes made to the system over the years had left it operating on only one.
This was not a problem that another pump-out could fix. We worked with the designer while the replacement system was being planned and provided interim pumping so the homeowner could stay in the house. The final project included new tanks and a new drainfield, along with access points that would make future maintenance easier.
That is exactly why I would not price a replacement from the symptoms alone. A backup can start as a service call and end with a completely different scope once we know what is happening underground.
Read the full project.