Here’s something many homeowners don’t know.
Most pump trucks use sight glasses to estimate volume. If the liquid passes one marker, the customer may be charged for the next bracket even if the tank wasn’t fully at that level.
For example, if a tank measures somewhere between 750 and 1,500 gallons on the sight glass, the higher bracket may be charged.
Septic Solutions trucks are equipped with digital gallon counters.
“If I see it’s 1,256 gallons,” Art says, “I charge for 1,250. Not 1,500.”
That level of precision prevents overcharging and reflects actual work performed.
It’s a small detail. However, small details add up.